Learn How to Dominate Your Marketplace
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By Sarah, on November 5th, 2010%
I recently had an interesting experience at a new salon. Now, I don’t mean interesting bad, but rather interesting good. Let me explain.
I was looking for a new hair salon and found Suz through Itex, a local barter network. I showed up for my first appointment with her expecting a ho-hum experience, just . . . → Read More: Client Rules
By Sarah, on April 17th, 2009%
As I mentioned yesterday, your customers need to be hearing from you on a regular basis. I used the example of my mortgage broker from 3 years ago never following up with me. However, today I saw an even better example. Matt and I showed up to our chiropractor appointment exactly on time. Now, . . . → Read More: The Devil Is In the Details
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