Psychological Marketing Insights

Analyzing the Psychology of Business, Marketing, and Sales ...

August, 2009

 

 

Niche Science: Let’s Go Puddle Jumping!

Friday, August 28th, 2009

Now, I know that makes everyone want to grab their yellow galoshes, but let’s not jump in quite so fast!  First you must know that there is a strategy to making the most of your time puddle jumping.

1)  You must know the area around your puddles.  Look for any potential obstacles that might cause a problem and any props that could make puddle jumping even better.

2)  You must know what is floating in the puddles.  Let’s face it, we’ve all seen the neighbor boys taking turns throwing whatever they can get their hands on into puddles or the stray dog from around the way relieving itself in a puddle.  You don’t want to be splashing through a puddle that Rover just warmed up, now do you?

3)  It’s all about the distance.  What do I mean?  Well, some of the most experienced puddle jumpers in the world can thoroughly soak all onlookers within a 4 foot radius!  Now that is some distance.

4)   The deeper the puddle, the more fun!  I mean seriously, would you rather jump in a piddly puddle that barely wets the tread of your sneaker or would you rather feel the water sinking up and over and into your socks?

Now what is all of this talk of puddles and what does it have to do with marketing?

Pretend each of your clients is a puddle.

1) Now, tell me about the immediate area around that “puddle.”  Are there any obstacles that you can see that may hinder the relationship you have with your client?  Maybe they just lost their job and they are going to have to cut back.  Will you be the service they cut back on?  What about props that may help you with the relationship?  Maybe they just had a baby and it just so happens that you have a new product out that is perfect for new parents.

2)  Now tell me what could potentially be floating in your puddle.  This is all the crap…all the baggage that may make them a bad client to have.  Maybe it is that they don’t pay their bills on time.  Maybe it is that they can never make a deadline.  Or maybe they are like Nelli from Little House on the Prairie and just plain annoying.  Whatever it is, be sure to examine your puddle carefully to make sure there aren’t any floaters.

3)  What kind of distance can you get from your puddle?  Is this client going to be a long term relationship or a one shot wonder?  We all know that it is tempting to just go for the quick sale and move on, but wouldn’t you much rather have a client that comes in for all of the accessories?  I mean seriously, how many applications can one person have on their iPhone?!  But isn’t that what you want from your customer?  You want them to not make just one purchase, but to continue to come back to you for all of the upgrades and add-ons that you could possibly dream up, just because they are available.

4)  So how deep is that puddle?  This is where we get into the psychology behind your client.  Why do they buy or not buy?  When do they feel like buying more?  What do they feel like when they buy?  This in and of itself is an entire semester’s worth of courses.  But this is where the gold is.  If you can really truly fine tune the psyche of your client then you can design your entire business around it and go to the bank all day.

Once you’ve examined all of these areas of your puddle you are ready to go puddle jumping.  But don’t forget your galoshes!

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If you think your life is crazy…

Wednesday, August 19th, 2009

If you think your life is crazy, hectic, and complicated just remember EVERYONE else thinks the same way.

Think about this:  How many people do you know that claim they have a simple life?

Why is this important?  Because generally life is one problem after another.  Car breaking down, air-conditioning needing fixed, visit to the chiropractor, computer virus, kid being sick, etc.

So if you are not continually following up and you don’t have a system to do this you’re letting money sink your through hands like a bucket with leaky holes.

Why?  Because quite frankly your prospects are not thinking about you and your business all the time like you are thinking of your business all the time.

They are thinking of their problems, and their business and jobs.

-Matt

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Are you suffering from business overload?

Wednesday, August 12th, 2009

We received some great advice from a good friend lately. His advice? Be sure to reward yourself from time to time.

I know, I know, it’s not rocket science, but this is something that I especially needed to hear. I often joke that I work 24/7 between working as a nurse on the weekends and then doing business stuff the rest of the time.

Now let me be honest, I am not “working” around the clock, but Matt and I are constantly talking about business even if we are “off the clock.” We live it and breathe it because we both enjoy business so much.

That is kind of the life of an entrepreneur. Business is always on our minds.

But nevertheless, our friend suggested that we reward ourselves after a long run of huge projects with short deadlines.

So, we rewarded ourselves with a little trip out of state to spend some time with some great friends and in the sun. A run on the beach, a bike ride down the pier, and a couple of afternoons laying on the beach were just what we needed. There was only one rule.

No talking about business except for the short time we allotted each morning to answer any emails or phone calls that were pressing and the exception of if we were to come up with the idea of the century. Other than that, no business talk.

We all need our rewards and our time away. Going a hundred miles a minute helps us get things done and keep up with this fast paced world. But the human brain was not built to run at that speed forever, which is probably the reason God gave us the seventh day to rest.

When was the last time you rewarded yourself with time away? And I mean true time away.  If you’re beginning to suffer from lack of focus and motivation, or you are just plain warn out I suggest you take a break.  I know a great little place.

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